CBCare LLC - ChildCare Solution Privacy Policy

At CBCare LLC - Childcare Solution, your privacy is our priority. We are committed to protecting the personal information you entrust to us and ensuring transparency about how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Service Details: Information about your childcare needs and preferences.

  • Payment Information: Billing address, payment method details, and transaction history.

  • Communication Data: Information shared during customer support or inquiries.

We collect this information via your Family Registration application from our website. 

2. How We Use Your Information

We use the information we collect to:

  • Provide you with sitters.

  • Communicate with you about services and updates.

  • Process payments and manage billing.

  • Ensure compliance with legal obligations.

3. Sharing & Protecting Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that assist us in delivering our services (e.g., payment processors, communication platforms).

  • Legal Authorities: When required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Security Protocol: Protecting your information is important to us. We implement industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorized access or disclosure. We commit not to transfer your personal data to external organizations except for essential service provision, legal compliance, or business transitions.

Customer information is never shared with third parties/affiliates for marketing/promotional purposes. We confirm that no mobile opt-in information is shared with third parties. For more information, please visit our Terms and Conditions at https://www.childcaresolution.net/terms-and-conditions.

4. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving promotional communications. You can opt out to emails by clicking “Unsubscribe” at the bottom of the email. You can opt out of text messages by responding “STOP”.

  • Restrict certain data processing activities.

  • Opt In Process and Details: Contacts can opt in to receive text messages from CBCare LLC - Childcare Solution via phone call or verbally and then will be directed to our website at https://www.childcaresolution.net/find-a-sitter where they can fill out a registration via Google Form and they can click an option to agree to receive further messages. The types of messages sent include connecting with potential clients or employees and scheduling childcare services for current clients, with all communication being 1-on-1. Message frequency may vary, and message and data rates may apply.

  • Opt Out Process and Details: For assistance, text HELP, and to opt out, text STOP.

To exercise these rights, please contact us at ccsolution@childcaresolution.net.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: ccsolution@childcaresolution.net

  • Phone: 615-240-7037

CBCare LLC - ChildCare Solution SMS Privacy Policy

CBCare LLC - ChildCare Solution respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems

  • Data Usage: We use your data solely for sending updates, customer support, answered questions, and reminders related to our products or services.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies

  • Contact CBCare LLC - ChildCare Solution at 615-240-7037 or ccsolution@childcaresolution.net for HELP or to STOP receiving messages

  • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to ccsolution@childcaresolution.net or 615-240-7037. After unsubscribing, you will receive a final SMS to confirm you have unsuscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assitance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing